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Showing posts with label The default workflow user in SFDC. Show all posts
Showing posts with label The default workflow user in SFDC. Show all posts

Wednesday, 25 July 2012

The default workflow user in SFDC

The default workflow user is the user who should be assigned as the owner of a workflow action.

- If the user who originally triggered the rule is no longer active. If your organization uses
time-dependent actions in workflow rules, you must designate a default workflow user.

- Salesforce displays this username in the Created By field for tasks, the Sending User field for email,
and the Last Modified By field for field updates.

-  Salesforce does not display this username for outbound messages. If a problem occurs with a pending action, the default workflow user receives an email notification.

To set the default workflow user:

1. Click Your Name ➤ Setup ➤ Create ➤Workflow & Approvals ➤ Settings.

Note: If you click Activate without previously setting the default workflow user and
then click OK in the error dialog, you're sent directly to the Workflow & Approvals
Settings page.

2. Set the Default Workflow User field to any user in your organization. In most
cases, it's best to choose a system administrator.

3. Click Save.

* Workflow is built in business logic

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